FAQs

Frequently Asked Questions

No problem! Click the link on the login page that says ‘forgotten password’, you will be sent a link to reset. If you are still having trouble, contact one of our advisers.

You can view the latest backloads in the table on our homepage. In order to view more details, you will need to be logged in. If you don’t have a login, follow the instructions on our sign up page.

That’s great! You can only submit 30 backloads as you originally signed up with a ‘starter’ account which allows a maximum of 30 backload postings.

In order to post more, you need to upgrade your account. You can do this in your Hub, or give one of our advisers a call and they can help.

Call Us

If you are looking to set-up an account with us as a horse owner, or a transporter but not sure how to, give us a call and we can help you get set-up.

01234 567890

Email Us

If you have any questions about our services, or want to know more, drop us an email and we’ll aim to get back to you within 24 hours.

info@horseboxhub.com

Live Chat

Want an instant answer to one of your questions? Click the link below to speak to one of our advisers on our live chat programme, they’ll be able to help.

Click here